E‑Commerce Support
Without The Runaround
Order & Delivery · Refunds & Returns · Payment Resolution · Amazon/Shopify/Etsy · Post-Purchase
E‑Commerce Support
We Speak Marketplace
Founded by ex‑marketplace agents, we know how to unblock holds, fight chargebacks, and keep your store running — without corporate red tape.
Every support agent is e‑commerce certified. We don't just read scripts; we fix problems.
2,400+
Stores Supported
≈35m
Transactions Covered
Intelligent Pricing
Order & Delivery
US Avg $48$39
Per Resolution, Flat Fee
Refunds & Returns
US Avg $42$32
Per Return Processed
Payment Resolution
US Avg $57$44
Disputes, Chargebacks
Marketplace Support
US Avg $129/Mo$99
Monthly · Amazon, Shopify, Etsy
Post-Purchase
US Avg $36$28
Follow‑Ups, Reviews
How It Works — Simple Steps
Flat Rates, No Surprises1
Submit Request
Via form, email, or existing ticket.
2
We Diagnose
Agent assigned within 30 minutes.
3
Fix & Confirm
Resolution delivered, you approve.
4
Pay Only If Solved
No fix? No fee. Guaranteed.
📍 Visit Or Write
605 3rd St, Encinitas, CA 92024
+1 (530) 203-4188
support@assistlyx.com
Business Hours
Mon – Fri8:00 Am – 7:00 Pm Pt
Saturday9:00 Am – 3:00 Pm Pt
SundayClosed
💬 Let’s Talk
Message sent! We’ll reply within 2h.